Long-Stay Apartment Management System
Empower apartment operators to manage every unit and serve every tenant efficiently.
Boost Operational Efficiency
Cut Management Costs
Improve Tenant Satisfaction
From Lead Acquisition to Tenant Retention
Pre-Lease: Efficient Lead Generation & Precise Demand Matching
Reach tenants conveniently via mini-programs; immersive virtual viewings and smart reservations quickly secure prospective renters.
During Lease: Intelligent Control & Enhanced Living Experience
Fully digitalized and automated workflows from contract signing to daily residential services, ensuring convenient, secure stays and elevating tenant experience.
Membership: Refined Operations to Strengthen Customer Loyalty
Diverse activities and flexible membership programs deepen customer relationships, boosting tenant loyalty and renewal intent.
Full Upgrade of StayWell Apartment Assistant
Centered on integration, mobility and intelligence, the system deeply unifies PMS and mini-program capabilities. It delivers a one-stop solution covering all pre-lease, in-lease and post-lease operations for apartment operators, including property inventory management, tenant services and security assurance.
It enables a shift from extensive to refined management, and from passive response to proactive service. The platform empowers apartment operators to efficiently manage every unit and deliver premium service to every resident.
APP Powered Full Lifecycle Rental Solutions
Operational Innovation to Cut Costs & Boost Profitability
Upgrade from extensive management to refined operations, and shift from passive response to proactive service.
Solutions You May Be Interested In
From budget to luxury hotels, long-stay apartments to wellness resorts, Luopan Arcas PMS fits all property types.
Client Testimonials
Arcas PMS is trusted by over 10,000+ clients across 11 countries worldwide.
As the first corporate apartment brand under Jinjiang China, we aimed to resolve common operational pain points and build an efficient digital operation system from the preparation stage. The Luopan team customized a dedicated solution for us, responded promptly to all our demands, and delivered professional digital capabilities that helped Tulin Apartments avoid unnecessary detours from day one. Phase 1 has yielded remarkable results. We look forward to the launch of the Phase 2 ToC Mini Program to further elevate tenant experience and establish Tulin Apartments as an industry benchmark in corporate housing.
The first corporate apartment brand of Jinjiang Hotels (China)
Xie Fuguo, Brand Director, Tulin Apartments, Jinjiang Hotels (China)
The core distinction lies not in functional coverage, but in the unification of data, workflows, accountability and long-term costs.
For many hotels, a patchwork of separate systems may seem flexible at first. However, as the number of properties grows, business formats expand and reporting becomes more complex, hotels will face mounting challenges with interface compatibility, account reconciliation and role accountability.
Arcas’s all-in-one solution is ideal for hotels that wish to run front desk, F&B, membership, supply chain and reporting on a unified business platform.
- Data: All-in-one systems share a central database to ensure real-time data consistency and unified standards. Decentralized systems rely on third-party interfaces, which often cause data delays, inconsistent field definitions and redundant manual maintenance.
- Operations: Native workflow collaboration is fully enabled across an all-in-one platform, including check-in, room charge posting, check-out & settlement, membership points and standardized reporting. Patchwork systems often require secondary development or manual intervention for scenarios beyond pre-set interface rules.
- Accountability: An all-in-one system is fully maintained by one vendor, enabling fast issue resolution and seamless version updates. Multi-vendor combinations inevitably lead to high coordination costs.
- Cost: The upfront software price is only a superficial expense. Hidden costs include interface development, ongoing maintenance, manual reconciliation, staff training and cross-system communication. Arcas’s unified architecture minimizes these long-term overheads at the source.
Instead of focusing solely on upfront software costs, we recommend evaluating the Total Cost of Ownership (TCO) over 3 years and operational revenue improvements for an objective assessment.
Taking a hotel with around 200 rooms and an Average Daily Rate (ADR) of CNY 600 as an example, the overall value covers four major areas: procurement & implementation, interface & maintenance, labor efficiency and direct sales growth. We advise assessing the total value rather than individual module pricing.
- Potential Savings: Reduced expenditure on multiple standalone systems, interface development & joint debugging, manual reconciliation, staff training, legacy system maintenance and patch updates.
- Potential Revenue Gains: Enhanced membership operations and direct sales performance, higher conversion via private domain channels such as WeChat Mini Programs, consistent implementation of pricing and distribution strategies, and improved repeat business & marketing efficiency powered by comprehensive cross-business data.
- Results vary significantly across properties. Key influencing factors include property scale, fragmentation of existing systems, number of interfaces, reliance on OTAs, member activity, and additional business lines such as F&B, SPA and long-term rental.
A well-planned system migration aims for minimal operational disruption and low-risk transition, rather than completely undisturbed service. The learning curve depends on job responsibilities, existing hotel workflows, data quality and training arrangements.
We combine systematic training, practical drills, on-site go-live support and ongoing assistance, instead of concentrating all pressure on the launch date.
- Roles including front desk, reservations, night audit and F&B have different learning requirements. Basic daily workflows can be rolled out first, with advanced functions trained in phases.
- Operational disruptions rarely stem from the system itself. Major risks mainly come from data migration, interface joint debugging and staff proficiency during peak hours.
- Recommended best practices: pre-launch drills, dedicated training for key roles, on-site support in the first week post-launch, and parallel system operation when necessary.
- The built-in AI Help Center provides instant guidance for daily operations. It accelerates onboarding for new hires and reduces reliance on senior experienced staff.
