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Frasers Hospitality

Premium International Serviced Apartment Operator

Headquartered in Singapore, Frasers Hospitality operates a diverse portfolio across China, with 17 properties in 11 cities covering short stays, long stays, F&B, meetings and leisure facilities.

To achieve group-wide standardized management, Frasers Hospitality evaluated multiple PMS solutions including Opera and Luopan in 2020, ultimately selecting Luopan Arcas PMS.

Luopan delivered a customized solution tailored to serviced apartment operations. Leveraging Arcas PMS’s cross-regional collaboration capabilities, Frasers achieved unified management across multiple cities and business lines, enabling efficient resource coordination and improved operational performance in complex environments.

Ying’nFlo

A Select Service Hotel Brand by The Langham Hospitality Group

Ying’nFlo is a select service hotel brand launched by The Langham Hospitality Group in 2022, officially entering the Chinese mainland market in 2025.Guided by the core philosophy of “exploring a new way of travel and living”, the brand focuses on flexible, convenient services to create stays that blend comfort and fun for guests.

Tailored to Ying’nFlo’s brand positioning and operational needs, Luopan delivered a customized Arcas PMS solution.The system enables seamless integration of PMS, SCM, finance, and loyalty systems, covering end-to-end workflows from headquarters oversight to frontline guest services.

Tuling Apartments

Jinjiang Hotels (China)’s First Corporate Apartment Brand

As a state-owned enterprise, Jinjiang Hotels (China) launched Tuling Apartments, its new corporate apartment brand, in response to the national call to ensure “people have a place to live and feel secure”.

Luopan delivered a customized digital solution for long-stay apartments, building an end-to-end efficient operation system from scratch. Following the launch of Phase 1, Tuling Apartments avoided common operational challenges right from the start, establishing a robust digital operation system and achieving industry-leading initial performance.